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Shipping policy
Shipping Information
Shipping is based on your order total, simple and easy to understand at checkout.
| Order Amount | Shipping Cost |
| $0–$50 | $10 |
| $50.01–$75 | $15 |
| $75.01–$150 | $20 |
|
$150.01–$200 |
$25 |
| $200.01–$300 | $30 |
| $300.01–$400 | $35 |
| $400.01–$500 | $40 |
| $500+ | $50 |
Christmas Tree Shipping (Flat Rate)
Due to size and handling, trees ship at a flat rate based on height:
| Tree Height | Shipping Cost |
|
4–6 ft |
$50 |
|
6.5–7.5 ft |
$80 |
|
8–8.5 ft |
$100 |
|
9 ft |
$125 |
| 10 ft | $150 |
| 12 ft | $250 |
| 13–15 ft | $300 |
Shipping Methods & Timing
| Shipping Method | Estimated Delivery Time | Processing Time | Shipping Time |
| UPS Ground | 4-8 Business Days | 1-3 Business Day | 3-5 Business Days |
| UPS 3-day Select * | 4 Business Days |
1 Business Day |
3 Business Days |
| UPS 2nd Day Air * | 2-3 Business Days |
1 Business Day |
1 Business Day |
* Need expedited shipping? Please call us to place orders with 3-Day Select or 2nd Day Air.
Additional Information
- During the peak holiday season (September–December), shipping times may vary. Please plan ahead.
- Business days are Monday–Friday, excluding holidays.
-
Shipping and return shipping costs are non-refundable.
Local Pickup (Will Call)
Local pickup is available at our Murray store.
Orders are typically ready within 1–2 business days, depending on the season and store volume (especially during peak season, August–December).
You’ll receive an email notification when your order is ready for pickup.
Please wait for this confirmation before coming to the store.
Questions?
We’re happy to help! If you have questions about your order or shipping status, just give us a call.